Terms of service

Terms of Service

Welcome to BoldGents. These Terms of Service govern your use of our website and the purchase of products from our online store.

Throughout these Terms, the terms “we”, “us” and “our” refer to BoldGents. By accessing our website or purchasing from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website or placing an order.

1. Online Store Terms

By using this website, you confirm that you have the legal capacity to enter into a binding agreement or that you are using the website with the permission of a parent or legal guardian where required by applicable law.

You may not use our products or services for any unlawful or unauthorised purpose, nor may you violate any applicable laws while using our website.

2. Products and Product Information

We make every reasonable effort to display our products, descriptions, specifications, colours and images as accurately as possible.

However, the appearance of colours may vary depending on your device or display settings. Minor variations in packaging or product presentation may also occur.

We reserve the right to modify or discontinue products, product variations or availability at any time, subject to applicable consumer law.

3. Prices

Product prices are displayed on our website in the currency applicable to the selected market or region.

Prices may change from time to time. Any price change will not affect an order that has already been accepted, except where required or permitted by applicable law.

Any applicable shipping charges, taxes or other charges will be displayed or communicated during checkout where applicable.

4. Orders

When you place an order, you are making an offer to purchase the products included in your order.

We reserve the right to refuse or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, incorrect pricing, product unavailability or incorrect customer information.

If we cancel an order after payment has been received, any amount due to you will be refunded to the original payment method.

5. Accuracy of Billing and Account Information

You agree to provide current, complete and accurate purchase, billing and delivery information for all orders placed through our store.

You are responsible for ensuring that your email address, shipping address and other order information are correct before completing your purchase.

Please contact us as soon as possible if you notice an error in your order information.

6. Payment

Payment must be completed using one of the payment methods available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method.

Payments may be processed by third-party payment providers. Their own terms and privacy policies may also apply to the processing of your payment.

7. Shipping and Delivery

Shipping times, delivery estimates, available destinations and other delivery information are described in our Shipping Policy.

Delivery dates are estimates unless expressly stated otherwise or required by applicable law. Delays may occasionally occur due to circumstances outside our reasonable control.

Nothing in this section affects any statutory delivery rights available to you under applicable consumer law.

8. Returns, Refunds and Exchanges

Returns, refunds and exchanges are handled in accordance with our Return & Refund Policy.

Our policies do not limit any mandatory rights you may have under applicable consumer protection law.

9. Promotions and Discount Codes

From time to time, BoldGents may offer promotional prices, discount codes, bundles or other special offers.

Promotions may be subject to additional conditions, availability periods or eligibility requirements displayed with the relevant offer.

Unless otherwise stated, promotional codes cannot be combined with other discount codes.

10. Intellectual Property

All content available on this website, including trademarks, brand names, logos, product names, photographs, graphics, designs, text and other materials, is owned by or licensed to BoldGents unless otherwise stated.

You may not reproduce, distribute, modify, publish, commercially exploit or otherwise use our intellectual property without prior written permission, except where permitted by law.

11. Third-Party Services and Links

Our website may contain links to or integrations with third-party websites, applications, payment providers or other services.

Third-party services are governed by their own terms and policies. We are not responsible for third-party websites or services except to the extent required by applicable law.

12. Prohibited Uses

You must not use our website:

  • For unlawful or fraudulent purposes;
  • To infringe intellectual property rights;
  • To transmit malicious software or harmful code;
  • To interfere with the security or operation of the website;
  • To attempt unauthorised access to our systems or accounts;
  • To collect or misuse personal information unlawfully; or
  • To engage in activities that violate applicable laws or regulations.

13. Website Availability and Information

We aim to keep our website accurate, secure and available. However, we cannot guarantee that access will always be uninterrupted or error-free.

We may update, maintain, suspend or modify parts of the website when reasonably necessary.

14. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including any liability or consumer rights that cannot legally be excluded or restricted.

To the extent permitted by applicable law, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or losses resulting from circumstances outside our reasonable control.

15. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that your information may be processed as described in that policy and in accordance with applicable data protection laws.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our services, business practices or applicable legal requirements.

The latest version will be published on this page. Changes will apply from the effective date stated or otherwise as permitted by applicable law.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the fullest extent permitted by law.

18. Governing Law

These Terms are governed by the laws applicable to the business operating BoldGents, subject to any mandatory consumer protection rights and jurisdictional rights that apply to customers in their country of residence.

19. Contact Information

Questions regarding these Terms of Service can be sent to:

BoldGents Customer Support
Email: contact@boldgents.com